Privacy Policy

1. Introduction

Welcome to the idn168 Privacy Policy. This document explains how idn168 ("we", "us", or "our") collects, uses, discloses, and protects your personal information when you access our platform at idn168.cam, register an account, place wagers, or use any of our betting and gaming services. By using idn168, you acknowledge that you have read and understood this Privacy Policy and consent to the data practices described herein.

idn168 operates as an international online betting and casino platform serving users primarily in Indonesia. We are committed to handling your personal data responsibly and in compliance with applicable data protection laws. Your privacy is important to us, and we implement industry-standard security measures to protect your information from unauthorized access, disclosure, or misuse.

2. Information We Collect

idn168 collects several categories of personal information to provide, maintain, and improve our services. The types of data we collect include:

2.1 Account Registration Data

When you create an account on idn168, we collect the following personal information:

• Full legal name (as it appears on your government-issued ID)
• Date of birth (to verify you are at least 21 years of age)
• Email address
• Mobile phone number
• Residential address (city, province, postal code)
• Preferred username and password (password is stored in encrypted form)
• Preferred currency (Indonesian Rupiah – IDR)

2.2 Identity Verification (KYC) Documents

To comply with regulatory requirements and prevent fraud, money laundering, and underage gambling, idn168 requires identity verification before processing your first withdrawal. We collect:

• Scanned copies or photographs of government-issued photo identification (KTP – Indonesia national identity card, passport, or driver's license)
• Proof of residence documents (utility bills, bank statements, or government correspondence dated within the last 3 months)
• Proof of payment method ownership (bank account statements or screenshots showing your name and account number for the deposit method used)

2.3 Financial Transaction Data

When you deposit or withdraw funds, we collect transaction information including:

• Payment method used (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, BSI, Bank Permata, OVO, DANA, GoPay, ShopeePay, LinkAja)
• Bank account number or e-wallet account identifier
• Transaction amount, date, and time
• Transaction reference numbers provided by your payment provider

Important: idn168 does not store your full bank card numbers or CVV codes. Payment processing is handled securely through encrypted channels, and sensitive financial data is tokenized or encrypted at all times.

2.4 Gameplay and Betting Data

To provide our services and maintain records for regulatory and dispute-resolution purposes, we collect:

• Bet history (wagers placed on football betting, live casino, slots, togel, sabung ayam, and other games)
• Game session data (game titles played, session duration, stake amounts, win/loss outcomes)
• Bonus claims, wagering progress, and promotional participation
• Account balance and transaction history

2.5 Technical and Device Data

When you access idn168, we automatically collect certain technical information through cookies, web beacons, and server logs:

• IP address and approximate geographic location
• Device type, operating system, and browser type
• Screen resolution, language settings, and time zone
• Referring URL (the website you came from before visiting idn168)
• Pages visited on idn168, clickstream data, and interaction patterns
• Date and time of access

2.6 Communications and Support Data

When you contact idn168 customer support via live chat, email, or WhatsApp, we retain records of your communications, including:

• The content of your messages and our responses
• Date and time of communication
• Support ticket numbers and resolution status

3. How We Use Your Information

idn168 uses the personal information we collect for the following purposes:

3.1 Account Management and Service Provision

• Creating and maintaining your idn168 account
• Processing deposits, withdrawals, and other financial transactions
• Delivering betting and gaming services (sportsbook, live casino, slots, togel, crash games, etc.)
• Managing your account balance, transaction history, and betting records
• Administering bonuses, promotions, and loyalty rewards

3.2 Identity Verification and Compliance

• Verifying your age (confirming you are at least 21 years old) to comply with legal age restrictions
• Conducting Know Your Customer (KYC) checks to prevent fraud, money laundering, and identity theft
• Complying with anti-money laundering (AML) regulations and international gaming license requirements
• Detecting and preventing duplicate accounts and bonus abuse

3.3 Customer Support and Communication

• Responding to your inquiries, support requests, and complaints
• Sending transactional notifications (deposit confirmations, withdrawal status updates, account alerts)
• Providing important account-related communications (Terms & Conditions updates, responsible gaming reminders)

3.4 Platform Improvement and Analytics

• Analyzing user behavior, preferences, and gameplay patterns to improve our services
• Conducting research and statistical analysis to optimize game offerings, odds, and user experience
• Testing new features, products, and promotional campaigns

3.5 Security and Fraud Prevention

• Monitoring for suspicious activity, unauthorized access attempts, and fraudulent behavior
• Detecting and preventing cheating, collusion, or exploitation of platform vulnerabilities
• Enforcing our Terms & Conditions and protecting the integrity of our platform

3.6 Marketing and Promotions (With Your Consent)

• Sending promotional offers, bonus announcements, and exclusive deals via email or SMS (only if you have opted in)
• Personalizing content and recommendations based on your gameplay history and preferences

You may opt out of marketing communications at any time by adjusting your account settings or clicking the "unsubscribe" link in any promotional email. Opting out of marketing does not affect transactional or account-related communications, which are necessary for service delivery.

4. Data Sharing and Disclosure

idn168 does not sell, rent, or trade your personal information to third parties for their own marketing purposes. However, we may share your data in the following limited circumstances:

4.1 Service Providers and Business Partners

We work with trusted third-party service providers to deliver our platform and services. These providers may access your personal information only to the extent necessary to perform their functions, and they are contractually obligated to protect your data. Service providers include:

• Payment processors: Banks, e-wallet providers, and payment gateways (BCA, BRI, BNI, Mandiri, OVO, DANA, GoPay, ShopeePay, LinkAja) that process deposits and withdrawals
• Game providers: Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, Spribe, and other licensed studios that supply casino games and live dealer tables
• Identity verification services: Third-party KYC and AML compliance vendors that verify identity documents and screen for fraud
• Customer support platforms: Live chat software, email hosting, and ticketing systems
• Analytics and security providers: Tools that help us monitor platform performance, detect fraud, and prevent cyberattacks

4.2 Legal and Regulatory Obligations

idn168 may disclose your personal information if required to do so by law, court order, subpoena, or government authority. We may also share data to:

• Comply with licensing requirements and regulatory audits imposed by our international gaming license
• Cooperate with law enforcement investigations related to illegal activity, fraud, or money laundering
• Enforce our Terms & Conditions and protect the rights, property, or safety of idn168, our users, or the public

4.3 Business Transfers

In the event of a merger, acquisition, corporate restructuring, or sale of assets, your personal information may be transferred to the acquiring entity. We will notify you via email or prominent notice on our website before any such transfer, and the new entity will be bound by this Privacy Policy unless you consent to a revised policy.

4.4 Aggregated and De-Identified Data

idn168 may share aggregated or anonymized data that cannot be used to identify individual users. For example, we may publish statistics about total betting volume, popular game categories, or regional user distribution for business analysis or marketing purposes.

5. Security Measures

idn168 employs industry-standard security technologies and organizational practices to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our security measures include:

• 256-bit SSL Encryption: All data transmitted between your device and idn168 servers is encrypted using Secure Socket Layer (SSL) technology, the same encryption standard used by banks and financial institutions.
• Secure Password Storage: User passwords are hashed using strong one-way encryption algorithms. idn168 staff cannot view your password in plain text.
• Multi-Factor Authentication (Optional): We offer optional two-factor authentication (2FA) for users who wish to add an extra layer of account security.
• Firewall Protection: Our servers are protected by enterprise-grade firewalls and intrusion detection systems that monitor for suspicious activity.
• Regular Security Audits: idn168 conducts periodic security assessments and penetration testing to identify and address vulnerabilities.
• Data Access Controls: Access to personal information is restricted to authorized personnel who need it to perform their job functions, and all access is logged and monitored.
• PCI DSS Compliance: Payment processing systems meet Payment Card Industry Data Security Standard (PCI DSS) requirements to protect financial data.

While we implement robust security measures, no system is completely immune to cyberattacks or data breaches. In the unlikely event of a security incident that compromises your personal information, we will notify you promptly and take appropriate remedial action in accordance with applicable data breach notification laws.

6. Cookies and Tracking Technologies

idn168 uses cookies, web beacons, and similar tracking technologies to enhance your user experience, analyze platform usage, and deliver personalized content. A cookie is a small text file stored on your device by your web browser when you visit a website.

6.1 Types of Cookies We Use

• Essential Cookies: Required for the platform to function properly. These cookies enable core features like account login, secure sessions, and payment processing. You cannot opt out of essential cookies without disabling platform functionality.
• Performance and Analytics Cookies: Collect information about how you use idn168, such as pages visited, time spent on site, and error messages. This data helps us improve performance and user experience. These cookies do not identify you personally.
• Functional Cookies: Remember your preferences (language, timezone, display settings) to provide a personalized experience on repeat visits.
• Advertising and Tracking Cookies: Used to deliver relevant promotional content and measure the effectiveness of marketing campaigns. These cookies may track your activity across multiple websites.

6.2 Managing Cookies

You can control cookie preferences through your web browser settings. Most browsers allow you to block or delete cookies, though doing so may impair certain features of idn168. To learn how to manage cookies in your browser, consult your browser's help documentation.

7. Data Retention

idn168 retains your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal and regulatory obligations, resolve disputes, and enforce our agreements.

• Active Accounts: Personal information for active accounts is retained indefinitely while your account remains open and in good standing.
• Closed Accounts: After you close your account, we retain transaction records, betting history, and identity verification documents for a minimum of 5 years as required by anti-money laundering regulations and licensing obligations.
• Communications: Customer support chat logs and email correspondence are retained for up to 3 years for quality assurance and dispute resolution purposes.
• Marketing Data: If you opt out of marketing communications, we retain a suppression record to honor your opt-out preference.

After the retention period expires, personal information is securely deleted or anonymized such that it can no longer be attributed to an individual user.

8. Your Privacy Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information. idn168 respects these rights and provides the following mechanisms to exercise them:

8.1 Right to Access

You have the right to request a copy of the personal information idn168 holds about you. To submit an access request, contact us at [email protected] with the subject line "Data Access Request". We will respond within 30 days.

8.2 Right to Correction

If any personal information we hold about you is inaccurate or incomplete, you may update it directly through your account settings or by contacting customer support.

8.3 Right to Deletion

You may request deletion of your personal information by closing your account and emailing [email protected] with the subject line "Account Deletion Request". Please note that we must retain certain records (transaction history, identity verification documents) for legal and regulatory compliance even after account closure.

8.4 Right to Opt-Out of Marketing

You may opt out of promotional emails, SMS messages, and push notifications at any time by adjusting your account communication preferences or clicking "unsubscribe" in any marketing email.

8.5 Right to Data Portability

You may request a machine-readable copy of your personal data to transfer to another service provider. Contact [email protected] to request data portability.

9. Children's Privacy

idn168 strictly prohibits use of our services by individuals under the age of 21. We do not knowingly collect personal information from minors. If we discover that a user is under 21, we will immediately suspend the account, void all transactions, and delete associated personal data.

If you are a parent or guardian and believe your child has provided personal information to idn168, please contact us immediately at [email protected]. We take underage gambling prevention seriously and will investigate and take appropriate action.

10. Changes to This Privacy Policy

idn168 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or business operations. When we make material changes, we will notify you by:

• Posting a prominent notice on the idn168 homepage
• Sending an email notification to the address associated with your account
• Displaying an in-platform alert upon your next login

The "Last Updated" date at the bottom of this policy indicates when it was most recently revised. Your continued use of idn168 after any changes constitutes acceptance of the updated Privacy Policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how idn168 handles your personal information, please contact our Data Protection Team:

• Email: [email protected] (include "Privacy Inquiry" in the subject line)
• 24/7 Live Chat: Available on every page of idn168.cam
• WhatsApp Support: Number displayed after login

We are committed to addressing your privacy concerns promptly and transparently. For general information about idn168, visit our About Us page. For answers to common questions, consult our FAQ. For responsible gaming resources, visit our Responsible Gaming page.

Last Updated: January 2026
Version: 1.3